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The 7 SMART KPIs for Customer Service To Measure Effectiveness

Key Performance Indicator (KPI) refers to measurable values that gauge your business progress in terms of objectives. Think of KPIs as benchmarks with which to assess whether your business is on the right track or if it could use improvement. Without them, you’re basically winging business management. And that’s not the smartest way to approach …

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Reset your WordPress Username/Password (even if you’ve forgotten your username or email)

Before you start: Go to your WordPress login page (eg: yourdomain.net.au/wp-login.php) and click on the Lost your Password? link: If that doesn’t work (or you’ve forgotten the username/email, or no longer have access to that email address) you will need access to cPanel or Plesk. Reset the primary email through PHPmyAdmin Step 1 –Log into cPanel or Plesk and …

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How to update WordPress, Plugins and Themes

WordPress updates are extremely important. More than adding new features, updates regularly contain security fixes to patch against the latest bugs and make sure your site is secure. We recommend always keeping WordPress up to date. It will make sure your site is both as fast and secure as possible. Please note that the information …

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How to Uninstall / Remove WordPress, Joomla, Opencart and other web builders from Softaculous

Step 1 –Log into cPanel and click on the Softaculous icon. Step 2 – Click on the box-shaped All Installations button in the top right. Step 3 – Click on the Red X for the installation you want to remove. Step 4 – Tick all the boxes and click the Remove Installation button. For more tutorials on website development and Content Management System troubleshooting, view our List of …

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Install WordPress using Softaculous

Step 1 – Log into cPanel and click on the WordPress icon. Step 2– Check that you have enough disk space and click Install Now. Step 3– Set your Protocol, Domain and In Directory: Choose Protocol: If you’re not sure or don’t have an SSL certificate, leave this as http. It can always be changed later from the WordPress control panel.Choose Domain: Select …

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The Complete Guide On SEO-Friendly URL Structure

As the maxim goes, “the first impression lasts longer.” This stands true for your website, as well. A user is most likely to notice the URL of your site before peeking inside anything else. Of course, a poorly structured URL is a big turn-off for a visitor.  What’s more, until a URL is well-thought-out, Google …

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Top 10 Advantages of Online Marketing for Professional Services

Online marketing is growing in popularity – and importance. Changes in the demographics of the professional services marketplace are leading to the adoption of new strategies for building reputations, networking, and generating leads. For a sign of the times, just look at the explosive growth of LinkedIn. To date, there are over 706 million LinkedIn …

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Top Skills to Learn During Covid

Over the last eleven months, the Covid-19 pandemic has cost millions their sources of income. Enterprises that don’t provide essential services have been forced to shut down or downsize significantly just to stay afloat. As the demand for some jobs dropped, people around the world have been presented with a rare opportunity to develop any …

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20 Best Free & Open Source Ecommerce Platforms for 2020

If you’re looking for a cheap or free open source ecommerce platform, you’ve come to the right place. Well, technically, you could choose just about any ecommerce framework, since the majority of them are rather inexpensive as it is. However, the open source model has brought about all sorts of praise from the people who …

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SEO-Friendly Hosting: 5 Things to Look for in a Web Hosting Company

The web host you choose determines the site experience you offer visitors. Here are the five key features that define an SEO-friendly hosting company. As SEO professionals, we have no shortage of things to worry about. There are the old standbys: links, content creation, sitemaps, and robots.txt files. And there’s new(er) stuff to get excited about as well: voice search, …

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